December 2010

Get Happy Clients

Posted by & filed under Blog.

In our last post, we discussed how investing in marketing strategies that boost customer retention is both valuable and profitable. Customer relationship management (CRM) can seem daunting; traditional retention strategies often enlist costly customer research that doesn’t always transfer into actionable solutions. However, new social media tools and technology has made CRM more accessible and profitable for SMB owners. Below are a few tips to help you build customer loyalty….

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