May 2017

Live Chat: The Powerful Tool Every Business Should Have

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How many website visitors does your organization receive on a weekly basis? Studies show the average number of website visitors for small to medium size businesses is ~700 a week (Source). Who are these site visitors? Are they qualified leads? Are they customers interested in more of your services or products? Are they people looking to partner with your organization? Live chat enables you to find out more information about…

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What to Do About Those Negative Glassdoor Reviews

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During the last few years, Glassdoor has become a crucial platform during the job search process. Candidates frequently check Glassdoor to learn about a company when applying and interviewing. Job applicants often base many of their assumptions about a company upon their Glassdoor reviews. According to Glassdoor, over 40 million people visit Glassdoor on a monthly basis. Understandably so, companies are often curious what to do about those negative reviews….

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Is Your Company Too Small for a CRM?

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A CRM, or customer relationship management system, can seem complicated and intimidating, but it’s really just a central place to track all the information you have about your customers and prospects, plus log all your communications and efforts to sell them. When you take the time to think about it, the alternative to having a CRM is what’s really complicated. Even a small business needs to keep a list of…

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